TERMS OF SALES



1. About Us/Who We Are


We are MRG, a company registered in France and we operate the following site: morangoshop.com. Our headquarters’ address is: 1 Avenue Foch 68000 Colmar.


2. Terms of sale

 
Please read these terms of sales carefully before placing any order on the site. Any purchase of products on the site implies that you accept the present terms of sales. We reserve the right to change our terms of sales at any time. To order on our website, you must be at least 18 years old or a parent or guardian will have to order for you.


3. Orders


After placing your order, you will receive an e-mail from us indicating that we have received your order. A shipping confirmation will be sent to you by an e-mail from us informing you of the shipment of the product (s). If a past order is unavailable we will refund you within 30 days maximum. The validation of an order is effective after validation by the site. You agree not to use our products for commercial or resale purposes. The site reserves the right to refuse an order considered suspicious (quantity...). For any order made on our site, you can exercise your right of withdrawal within 14 days from receipt of the products.


4. Products


The pictures where videos of the products are not contractual give a good view of each product. The products offered are available within the limit of existing inventories. The site cannot be held responsible for the unavailability of a product; this information will be given as soon as possible.


5. Payment


You can pay by using the following methods: bank or Visa, MasterCard, Electron and Maestro. We offer "Verified by Visa" and "MasterCard SecureCode" services to help you make safer purchases when you use your bank card.


6. Deliveries


The products ordered by the customer will be delivered in Metropolitan France including Corsica and the islands (DOM TOM), the countries of the European Union and internationally (to check the rates see delivery). Delivery will be made by La Poste and Colissimo to deliver our products to the address specified by the customer when ordering on the website http://morangoshop.com. The shipping cost will be applied in addition to the prices indicated on the items you wish to buy. Delivery charges vary depending on where you are located. The delivery is free from 60 euros of purchase in metropolitan France. The ordered products are delivered to the postal address indicated by the customer on the order form. Delivery times may vary in case of force majeure (severe weather, strikes, etc...). The products are delivered from Monday to Friday, during office hours, except on holidays. In any case, we are committed to delivering to you within a maximum period of 30 days except in exceptional circumstances. Please note that in addition to the price of the items and delivery costs of your order, your country of residence may ask you to pay customs and import fees. Please contact your local customs office for more information before placing an order. We have no control over these charges and are not responsible for them. It is your responsibility to pay the customs and import fees.


7. Returns


You can return items to us within 14 days of delivery, making sure that:
?    The items returned are in perfect condition, intact and not worn (no traces of makeup or stains).
?    The returned items contain the original labels and order details.
We will refund the amount paid for the items taking into account any discount or promotion applied when ordering. The costs of shipping or returns will not be refunded. Refunds will be made by the same means of payment as the order.


8. Legal notice


MRG
SAS au capital de 1000 euros
Numéro de SIRET: 82302908700017
1 Avenue Foch
68000 Colmar

Web site designer: Webscreen (Jean-Michel Meyer)




Shipping within 48 hours

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